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Entries in customer service (1)

Monday
Jan032011

2011 - The Year of Customer Service

Recently I read some predictions for e-commerce websites in 2011. The primary prediction was an increase in customer service levels. We all know that Zappos.com set the bar high for excellent customer service, and now it's time for the rest of us to follow suit. When we started our company, we made one of our primary goals the institution of quality customer service. That doesn't mean we just help you place an order on the website. We are here to answer your questions, provide guidance, and assist with your CPAP therapy...

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